Operations  Manager - Pharma Conferences

Salary £35 -40K + Bonus

Established over 30 years ago, this company specialises in providing high quality conferences, incentive travel programmes and event management services to a broad customer base, including high profile Pharmaceutical, Financial, Legal and I.T. Clients.

This is a rare opportunity to join this global Company in their new modern offices based on the outskirts of Slough. 

The main scope of the Operations Manager role is to manage, support and develop a team of people to the highest standard in file preparation and event management. It is a fast paced, challenging and rewarding role and the successful candidate will have the opportunity to grow and develop along with the business.

Main Responsibilities include:

§      Inspiring, motivating and developing team members

§      Quality and accuracy of team’s output in line with company processes

§      Managing the performance of direct reports in line with the Company’s performance management process

§      Managing team resource and day to day delivery

§      Financial management of events at a project team level

§      Maximising revenue generation from allocated/targeted accounts, ensuring all targets are achieved by your team

§      Understanding client business structure, products, policies and key personnel

§      Assisting our Client Services Department with information required for client presentations within allocated accounts

§      Ensuring team adheres to client SLA’s

§      Attendance at key operational client planning and debrief meetings

§      Onsite event attendance for the purpose of training and development of team members

§      Understanding and delivery of ABPI and Pharma Guidelines

Attributes & Skills:

§      People management skills

§      Significant event management experience within an agency environment.

§      A proven track record of managing events of all sizes 

§      UK and overseas venue knowledge

§      Calm and well organised with the ability to balance the responsibility of managing a team whilst ensuring the highest standard of work

§      Strategic thinker and planner and focused on achieving results

§      A focus on accuracy, consistency and dedicated to customer service

§      A commitment to getting it right, first time, every time

§      Budget and file management experience

§      Excellent written and verbal communication skills

§      Ability to influence and motivate others

§      Resilient with the ability to constructively challenge

§      Accuracy and computer literacy

§      Aligned with company values, including passion, integrity, honesty and respect

§      Previous experience of working with pharma clients would be an advantage

Salary/Benefits:

Basic salary circa (£35K-40K)

Bonus scheme (based on individual performance and company profit)

22 days’ holiday (increasing to 25 with service)

Private medical cover

Contributory pension scheme

Use of company laptop and mobile phone

Eligibility for benefits follows a successful 3 month probationary period

If you believe that you can meet these needs and you would like to join our team, please apply on line by clicking the 'Apply for this Job' link above right.