Audience

You can brief one team on audience profiling, venue sourcing, on-site registration, live streaming and post-event reporting, so those jobs sit with one team. If your event carries sensitive delegate data, you also get an agency that publishes its Cyber Essentials Plus certification. Audience is a London agency, trading since 2014, that works for business, consumer and employee audiences, and it calls its method Audience-ology, which it describes as combining behavioural science, creative ideas and audience data.

Services

You can buy strategy and delivery from the same agency, or use it for one format. Audience publishes four service lines.

• Conferences and exhibitions
• Experiential and sponsorship activation
• Employee engagement and training
• Press events and product launches

It lists its strategy and experience design work as strategy and planning, audience profiling, experience design, spatial design, destination and venue sourcing, event marketing, KPI setting and reporting, sponsorship management, hospitality, content strategy and cross-channel amplification.

Its event delivery list gives you these to hand over:

• End-to-end project management
• Supplier and vendor management
• Health and safety management
• Content production, show flow management and onsite speaker support
• On-site technical teams, brand ambassadors and wider personnel
• Event logistics, accommodation, food and drink, and guest and delegate management
• Reporting and data evaluation
• Live streaming and broadcasting
• Exhibit floor, sponsor booth, hospitality area and third-party stakeholder management
• Event platform management, including conference apps and virtual platforms
• On-site registration, concierge and VIP services

Sectors and clients

You can check how it has handled a brief close to yours, because its published work names the clients. It does not publish a sector list, but those case studies cover professional services (Deloitte, Mazars), technology (Google Cloud), telecoms (Virgin Media O2), healthcare technology (Google Health), aviation (London Stansted Airport), energy (National Grid), and nonprofit and conservation work (Google.org, National Trust).

Recent work

These projects show you what a brief can produce, including figures the agency reports for its own events.

Google.org Impact Summit APAC took a two-day leadership summit, first run in London, to India. Around 60% of attendees came from nonprofit backgrounds. Audience used pre-event polls to shape the programme and reports 950 in-app chats and 99 downloads of AI session summaries.

Hoppers for the National Trust and Disney Pixar built a six-zone nature trail at Sheffield’s Winter Gardens and London’s Bernie Spain Gardens. The agency reports more than 3,880 participants over two weekends against a target of 3,200, and 890 feedback cards, with 97% of the comments positive.

Google Health at NHS ConfedExpo in Manchester was a stand with demo pods, talks and networking zones, and the agency reports 643 leads.

London Stansted Airport at Routes World in Bahrain covered project management, production, creative and design for a stand with a private meeting room for up to 6 people, a lounge, a bar and a game, followed by an evening reception for 50 to 60 guests.

The agency also publishes Deloitte’s Shared Services Conference in Amsterdam, where every 2024 session was recorded for on-demand viewing, and National Grid’s Viking Link launch, with a switch-on shared live between the UK and Denmark.

Company

You can check its standards before you shortlist it, because it publishes its certifications. Audience says it is a certified B Corporation, announced in January 2026, and offers reduced fees to fellow B Corps. It also says it is a Living Wage Employer and holds Cyber Essentials Plus, and that it works with Event Cycle to repurpose event materials and with Diversity Ally on inclusion.

The company is registered as Your Audience Ltd, incorporated on 16 October 2014. Its one published address is 13-19 Vine Hill, London EC1R 5DW. It reports being named UK Agency of the Year 2024 by C&IT, and that entry cited partner territories including Australia and Singapore.

What to ask before you appoint them

These checks get you answers on what its site leaves open, so you can compare proposals on the same terms.

• Audience publishes no minimum project size, rates or team size. What is the smallest budget it would take on, and who would work on your account?
• If your event is outside the UK, would your on-site team be London staff or one of its partners in territories such as Australia and Singapore?
• If your organisation is a B Corp, how large is the reduced fee, and which costs does it apply to?
• Does its Cyber Essentials Plus certificate cover the event apps and registration platforms used for your delegates, or do those third parties hold their own?
• Which materials from your event would go to Event Cycle, and will you get a written record of what was reused?
• Which KPIs will your report include, and will it give participation and feedback counts like those published for Hoppers?

Related on Events Review

• Event production and brand experience agencies
• Conference venues in London
• Identity, also listed for event production in London
• Live Group, a London agency in the same category
• The questions that make agency proposals comparable
• Attendance is a count, not the whole result

Sources: audience.co.uk, services, Audience-ology, careers, contact and the case-study and news pages linked above; Companies House. Checked 3 November 2026.